Miracle Patio Surface Cleaning Brush - Burgon & Ball
If your tree starts to show signs of failure, for example if the leaves unexpectedly go brown, please contact us as early as possible and we can advise you on a course of action which could prevent eventual failure of the tree.
In order to assess the problem or the cause of the failure, we require photos to be emailed to us: please send us a picture of the tree overall (including the soil) and a close-up of the problem. Please email firstname.lastname@example.org
If you have any questions then you can of course call us on 0800 066 5972, but please note that we will always need to see photos of the tree in order to advise a course of action or send out a replacement.
We can only deliver to physical addresses and not to PO boxes. A complete address including correct postcode must be provided. Incorrect postcodes cause more delays than omitting the postcode altogether. Mail-Order-Trees cannot be held responsible for orders not received if an incorrect address is provided. It will also be necessary to give us details of where to place items should you be out when the delivery arrives. Mail-Order-Trees cannot be responsible for items lost if we have followed your instructions. A contact telephone number can also be very useful to our courier.
The air slots encourage roots to grow in a different way by 'air pruning' them
through the slots, so when the roots grow outside
of the pot they become dehydrated which results in them producing more of the
finer fibrous roots inside the pot. The increase in the fibrous roots means that
the trees can soak up more water and more nutrients, which encourages growth.